Terms of service
ATLAS LABORATORIES LLC | TERMS AND CONDITIONS
TERMS AND CONDITIONS
Atlas Laboratories LLC
Effective Date: July 16, 2026 | Version 2.0
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PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN AN ARBITRATION AGREEMENT, A CLASS-ACTION WAIVER, WARRANTY DISCLAIMERS, AND LIMITATIONS OF LIABILITY. PRODUCTS ARE OFFERED SOLELY FOR LAWFUL NON-CLINICAL LABORATORY RESEARCH AND ANALYTICAL USE AND ARE NOT FOR HUMAN OR ANIMAL USE. |
By clicking an unchecked acceptance box, creating an account, submitting an order, or otherwise using the Website after being presented with these Terms, you agree to be legally bound by these Terms and the policies expressly incorporated into them. If you do not agree, do not use the Website or submit an order.
1. Parties, Website, and Agreement
1.1 Parties. These Terms and Conditions ("Terms") are an agreement between Atlas Laboratories LLC, a Florida limited liability company doing business as Atlas Laboratories or Atlas Labs ("Atlas," "Company," "we," "us," or "our"), and the individual or entity accessing the Website or purchasing Products ("Customer," "Buyer," "you," or "your").
1.2 Website and Products. These Terms govern access to shopatlaslabs.com and any successor or related Company-controlled website (collectively, the "Website"), account creation, orders, and products, materials, solvents, accessories, or other items offered by Atlas (collectively, "Products").
1.3 Incorporated Policies. The Privacy Policy, Shipping Policy, Refund and Returns Policy, and any product-specific written specifications or safety notices expressly linked at checkout are incorporated into these Terms. If a product-specific written specification conflicts with these Terms solely as to that Product, the product-specific specification controls for that limited issue. Promotional statements do not modify these Terms.
1.4 Authority. If you use the Website or order on behalf of an organization, you represent that you are authorized to bind that organization. In that case, "you" includes both you and the organization.
2. Research-Use-Only Status and Objective Intended Use
2.1 Sole Intended Use. Atlas offers and supplies Products solely for lawful, non-clinical laboratory research, analytical, testing, teaching, or forensic applications conducted by qualified persons in appropriate facilities. Products are not offered or represented as approved drugs, active pharmaceutical ingredients for administration, foods, dietary supplements, cosmetics, medical devices, veterinary products, or household-use products.
2.2 No Human or Animal Use. PRODUCTS ARE NOT FOR HUMAN OR ANIMAL USE. They must not be ingested, injected, inhaled, implanted, applied topically, administered, consumed, or otherwise introduced into or used on any human or animal, whether for therapeutic, diagnostic, recreational, cosmetic, performance-enhancement, body-composition, wellness, veterinary, or any other purpose.
2.3 No Clinical or Diagnostic Use. Products are not supplied for clinical investigation involving human or animal subjects, patient care, diagnostic procedures, treatment, compounding, pharmacy dispensing, or any application requiring an investigational authorization, prescription, FDA approval, clinical-grade material, or compliance with standards applicable to products intended for administration.
2.4 No Sterility or Administration Representation. Unless a written product specification expressly states otherwise for a non-clinical analytical purpose, Products are not represented as sterile, aseptically manufactured, pyrogen-free, endotoxin-controlled, pathogen-free, pharmaceutical grade, clinical grade, or suitable for injection, implantation, administration, or compounding. Any water, solvent, diluent, bacteriostatic water, or accessory sold by Atlas is likewise offered only for lawful non-clinical laboratory use and not for injection or administration.
2.5 No Medical Claims or Advice. No Website content, Product description, scientific reference, certificate, customer-service communication, or other statement is intended to diagnose, treat, cure, mitigate, or prevent disease or to provide medical, veterinary, pharmaceutical, legal, or other professional advice. Scientific publications may be referenced solely for general research context and are not instructions or recommendations for use of a Product.
2.6 Regulatory Classification. Nothing in these Terms is intended to determine or override the legal or regulatory classification of any article. Applicable authorities may evaluate intended use based on labeling, advertising, statements, design, composition, distribution circumstances, and other evidence. Customer and Atlas remain independently responsible for compliance with applicable law.
3. Eligibility, Researcher Certification, and Verification
3.1 Minimum Requirements. You may purchase Products only if you are at least twenty-one (21) years old, have legal capacity to contract, are a bona fide researcher or authorized purchaser for a legitimate research organization, and possess the training, facilities, equipment, and procedures necessary to receive, identify, store, handle, analyze, and dispose of the Products safely and lawfully.
3.2 Purchaser Certifications. Each time you submit an order, you certify that:
the purchase is solely for a lawful purpose permitted by Section 2;
you will not use, administer, supply, transfer, or facilitate use of any Product for a human or animal purpose;
you are not purchasing for a patient, consumer, minor, athlete, client, or other person who intends human or animal use;
you will not resell, relabel, repackage, compound, market, or distribute a Product as a drug, supplement, cosmetic, food, beverage, veterinary product, or consumable;
all identity, affiliation, shipping, payment, and intended-research information you provide is true, complete, current, and not misleading; and
your acquisition, possession, transport, storage, research, transfer, and disposal of each Product are lawful in every applicable jurisdiction.
3.3 Verification and Records. An order is an application to purchase, not an automatic acceptance. Atlas may request business or institutional information, a description of the proposed research, proof of facilities or qualifications, identity verification, tax or resale documentation, or other compliance information. Atlas may retain verification and order records as permitted by law.
3.4 Refusal and Ongoing Review. Atlas may refuse, hold, limit, cancel, or require additional verification for any order or account when Atlas reasonably suspects ineligibility, unlawful intent, diversion, fraud, regulatory risk, unusual order patterns, inconsistent information, or violation of these Terms. Atlas is not required to disclose confidential compliance criteria.
4. Permitted and Prohibited Conduct
4.1 Permitted Conduct. Customer may use Products only within the scope of lawful, controlled, non-clinical research and analytical work for which Customer is qualified and properly equipped.
4.2 Prohibited Conduct. You must not, directly or indirectly:
use or allow a Product to be used on or in a human or animal;
reconstitute, prepare, mix, load, package, or process a Product for administration or consumption;
provide dosing, injection, cycle, reconstitution, treatment, or administration guidance relating to a Product;
sell, transfer, distribute, or make a Product available to a patient, consumer, minor, or person you know or reasonably should know may use it on or in a human or animal;
incorporate a Product into a drug, compounded preparation, food, beverage, dietary supplement, cosmetic, vaping product, medical device, or veterinary product;
remove, obscure, alter, or falsify labels, lot numbers, safety notices, or research-use restrictions;
represent that a Product is safe, effective, approved, sterile, clinical grade, pharmaceutical grade, or suitable for administration;
use Atlas names, marks, images, or Product information to promote human or animal use;
circumvent geographic, quantity, eligibility, payment, or compliance controls, including through nominees, reshippers, freight forwarders, multiple accounts, or false information;
use the Website for unlawful, fraudulent, abusive, infringing, or security-compromising activity; or
scrape, crawl, reverse engineer, interfere with, or access the Website through unauthorized automated means.
4.3 Duty to Prevent Diversion. Customer must maintain reasonable custody and access controls to prevent theft, diversion, unauthorized transfer, or misuse. Customer must promptly notify Atlas if a Product is lost, stolen, diverted, mislabeled, compromised, or suspected of unauthorized human or animal use.
5. Product Information, Batch Records, and Certificates of Analysis
5.1 Product Descriptions. Atlas seeks to present accurate Product information, but Website images may be illustrative and screen displays may vary. The label, lot or batch identifier, written product specification, and any accompanying documentation supplied for the specific Product control over general Website content.
5.2 Certificates and Test Results. If Atlas provides a certificate of analysis, chromatogram, mass-spectrum result, or other test record (collectively, "COA"), it applies only to the identified sample and batch, test method, laboratory, and test date. A COA does not mean every unit was individually tested and is subject to sampling limitations, analytical uncertainty, method suitability, and ordinary measurement variation.
5.3 Batch Traceability. Atlas will use commercially reasonable lot-control procedures to associate shipped units with the batch or lot identified on the label or order record. Customer must preserve the original label, packaging, and chain-of-custody information if reporting a suspected discrepancy.
5.4 Independent Suitability Determination. Customer is solely responsible for selecting appropriate analytical methods, confirming that a Product is suitable for the intended lawful research, validating research results, and establishing controls, standards, replicates, and safety procedures. Atlas does not guarantee any particular experimental result.
5.5 No Reliance on Unauthorized Statements. No employee, contractor, affiliate, influencer, reseller, or other person may alter these Terms or make a binding representation about a Product unless the representation appears in a written instrument expressly authorized by an Atlas manager. Customer should report any statement inconsistent with the research-use restrictions in these Terms.
6. Safety, Storage, Handling, and Disposal
6.1 Hazard Awareness. Research materials may present known or unknown toxicological, chemical, biological, environmental, or physical hazards. Absence of a stated hazard does not establish safety. Customer must conduct an independent hazard assessment before opening or handling a Product.
6.2 Facilities and Procedures. Customer must use appropriate engineering controls, personal protective equipment, trained personnel, restricted access, labeling, storage, spill response, incident reporting, and disposal procedures consistent with applicable law, Safety Data Sheets, institutional requirements, and accepted laboratory practice.
6.3 Safety Data Sheets. Where an SDS is required or available, Customer must obtain and review it before handling the Product. Atlas may provide SDS information electronically or direct Customer to the applicable manufacturer or supplier information.
6.4 Storage. Customer must follow storage conditions stated on the label or written product documentation and protect Products from contamination, temperature excursions, moisture, light, tampering, unauthorized access, and incompatible materials. Atlas is not responsible for deterioration or contamination after delivery caused by storage, handling, transfer, or use outside Atlas control.
6.5 Incidents. Customer must promptly report suspected mislabeling, contamination, unexpected analytical findings indicating a safety concern, exposure, diversion, or other material incident involving a Product. Reporting does not create or imply that a Product was intended for human or animal use.
7. Accounts and Website Security
7.1 Account Information. You must keep account information accurate and current and maintain the confidentiality of login credentials. You are responsible for activity conducted through your account unless caused by Atlas's failure to use reasonable security measures.
7.2 Unauthorized Access. Notify Atlas promptly of suspected unauthorized access, account compromise, or fraudulent orders. Atlas may suspend access, require credential changes, or cancel affected orders while investigating.
7.3 Availability. Atlas may modify, suspend, or discontinue Website features, Product availability, or account access. Atlas does not warrant uninterrupted or error-free Website operation.
8. Orders, Acceptance, Quantity Limits, and Cancellation
8.1 Order Submission. An order confirmation acknowledges receipt but does not constitute acceptance. Atlas accepts an order only when Atlas expressly confirms acceptance or transfers the order for shipment, subject to payment settlement, verification, inventory, legal restrictions, and these Terms.
8.2 Company Cancellation. Atlas may cancel or limit an order before shipment for inventory errors, pricing errors, payment failure, suspected fraud, compliance concerns, legal restrictions, carrier limitations, force majeure, or other legitimate business reasons. If Atlas cancels a paid, unshipped order, Atlas will issue a refund as required by applicable law.
8.3 Customer Cancellation. A Customer may request cancellation before fulfillment begins. Atlas will make reasonable efforts to honor the request but cannot guarantee cancellation after an order has entered processing or shipment. Any legally required cancellation or refund rights remain unaffected.
8.4 Quantity Limits. Atlas may establish Product, account, geographic, frequency, or aggregate quantity limits. Attempts to evade limits are prohibited.
9. Pricing, Payment, Taxes, and Fraud Prevention
9.1 Pricing. Prices are stated in U.S. dollars unless otherwise displayed and may change before an order is accepted. Atlas may correct clerical, typographical, catalog, or pricing errors. If an accepted order contains a material pricing error, Atlas may cancel the affected item and refund the amount paid unless applicable law requires another remedy.
9.2 Payment Authorization. You represent that you are authorized to use the payment method submitted and authorize Atlas and its payment providers to charge all amounts due, including applicable taxes and shipping charges shown before checkout.
9.3 Verification. Atlas or its providers may conduct address, identity, payment, sanctions, and fraud screening. Atlas may delay or cancel an order pending verification.
9.4 Taxes and Duties. Customer is responsible for sales, use, excise, import, customs, value-added, or similar taxes and governmental charges except taxes imposed on Atlas's net income. Atlas may collect taxes when required.
9.5 Chargebacks. Before initiating a payment dispute, Customer should contact Atlas to allow a reasonable opportunity to investigate. Nothing in this paragraph limits lawful chargeback or consumer-protection rights. Atlas may submit order, acceptance, delivery, and communication records in response to a dispute.
10. Shipping, Delivery, Title, and Risk of Loss
10.1 Shipping Estimates. Shipping and delivery dates are estimates unless Atlas expressly states a guaranteed commitment in writing. Atlas will maintain a reasonable basis for stated shipment times and, when applicable law requires, will request consent to a delay or provide a prompt refund if Atlas cannot ship within the promised or legally applicable period.
10.2 Address Accuracy. Customer is responsible for providing a complete, lawful, secure, and deliverable address. Atlas is not responsible for loss, delay, return, or disclosure caused by an incorrect address, refusal, unattended delivery location, or failure to follow carrier instructions, except to the extent caused by Atlas or prohibited by law.
10.3 Title and Risk of Loss. Title and risk of loss pass at the time and in the manner permitted by applicable law and the shipping terms disclosed for the order. Nothing in these Terms eliminates any nonwaivable right concerning nondelivery, damaged goods, unauthorized transactions, or carrier loss. Atlas may require reasonable cooperation with a carrier claim or delivery investigation.
10.4 Delivery Issues. Customer must report visible shipping damage, an incorrect shipment, or a package marked delivered but not received as soon as reasonably possible. Customer must preserve packaging, photographs, tracking information, and other evidence reasonably requested for investigation.
10.5 International and Restricted Destinations. Customer is solely responsible for confirming that purchase, import, possession, receipt, and research use are lawful at the destination. Atlas may refuse international orders or restricted destinations. Customer must not use unauthorized reshippers, freight forwarders, or transshipment routes to evade restrictions. Customs delay, seizure, destruction, duty, or refusal may be outside Atlas control; however, Atlas will provide any refund required by applicable law or an express written policy.
11. Inspection, Nonconformity Claims, and Testing Procedure
11.1 Inspection. Upon delivery, Customer must inspect the exterior packaging, label, lot identifier, quantity, and apparent condition before opening or using the Product. Customer must not use a Product that appears damaged, tampered with, mislabeled, contaminated, or inconsistent with the order.
11.2 Notice. Customer must notify Atlas promptly after discovering a suspected shortage, shipping error, damage, labeling discrepancy, or failure to conform materially to an express written specification. A delay that materially prevents investigation may affect available contractual remedies, but no notice period limits rights that cannot lawfully be limited.
11.3 Preservation and Return. Customer must preserve the Product, original container, label, seals, packaging, storage records, and chain of custody and must not destroy, transfer, or further test the disputed material without coordinating with Atlas when reasonably practicable. Atlas may issue return, quarantine, or disposal instructions.
11.4 Analytical Disputes. For a disputed analytical result, Atlas may request the complete method, raw data, instrument information, reference standards, sample preparation, laboratory credentials, and remaining sample. The parties may agree to testing by an independent qualified laboratory under a documented chain of custody. Allocation of testing costs will depend on the result and applicable law.
12. Limited Product Conformity Warranty and Exclusive Contractual Remedy
12.1 Limited Warranty. Subject to the exclusions below, Atlas warrants only that, at the time of shipment, a Product will be labeled with its stated identity and lot or batch information and will materially conform to any express written specification Atlas publishes for that specific Product and batch. This limited warranty does not represent suitability for administration, human or animal use, clinical use, compounding, or any particular research result.
12.2 Exclusions. The limited warranty does not apply to issues arising after delivery from improper storage, temperature excursion, contamination, tampering, transfer, relabeling, dilution, reconstitution, combination with other materials, unauthorized use, failure to follow written storage instructions, or testing methods that are not suitable or adequately controlled.
12.3 Remedy. If Atlas verifies a covered nonconformity, Atlas will, at its option and to the extent permitted by law, replace the affected Product, issue a credit, or refund the purchase price and standard outbound shipping attributable to the affected Product. This is the exclusive contractual remedy for breach of the limited warranty, except where applicable law requires another remedy.
13. Returns, Refunds, and Chain-of-Custody Restrictions
13.1 General Rule. Because Atlas cannot verify chain of custody, storage conditions, contamination status, or integrity after delivery, Products are generally not returnable once shipped and may not be restocked.
13.2 Exceptions. Atlas will provide refunds, replacements, credits, or other remedies required by applicable law and may provide them under Atlas policies for Company cancellation, failure to ship, verified shipping error, material delivery damage, recall, or verified nonconformity under Section 12.
13.3 No Unauthorized Returns. Customer must obtain written return authorization before sending any Product. Unauthorized returns may be refused or destroyed for safety reasons and do not create a right to refund.
13.4 Processing. Approved refunds will be issued to the original payment method unless law permits and Atlas agrees to another method. Processing times may depend on the payment provider. Atlas will not impose a restocking fee where prohibited or where the return results from Atlas error or a verified covered nonconformity.
14. Recalls, Safety Notices, and Corrective Actions
14.1 Corrective Action Authority. Atlas may initiate a stop-sale, hold, market withdrawal, recall, safety notice, label correction, or other corrective action when Atlas reasonably believes a Product may be nonconforming, mislabeled, compromised, unlawfully diverted, or present a safety or compliance concern.
14.2 Customer Cooperation. Customer must maintain current contact information, promptly review Atlas notices, identify remaining units and any permitted downstream recipients, cease use, segregate affected material, and follow reasonable return, quarantine, documentation, or destruction instructions.
14.3 Recall Remedy. Atlas will provide the remedy stated in the applicable notice and required by law. Atlas may require proof of possession, lot information, and compliance with corrective instructions before issuing a remedy.
14.4 No Transfer After Notice. Customer must not sell, transfer, use, or dispose of affected Product contrary to a recall or safety instruction.
15. Assumption of Research Risk
15.1 Inherent Risk. Customer acknowledges that research materials may have incomplete safety profiles, variable stability, unknown interactions, and hazards not fully characterized. Lawful laboratory research may involve risks of exposure, contamination, equipment damage, environmental release, data loss, or other harm.
15.2 Customer Responsibility. To the fullest extent permitted by law, Customer assumes responsibility for risks arising from Customer's selection, receipt, storage, handling, analysis, transfer, use, or disposal of Products, including risks created by failure to follow these Terms or applicable safety requirements.
15.3 Unauthorized Use. Any human or animal use is outside Atlas's expressly authorized and intended use, violates these Terms, and is undertaken without Atlas authorization. This clause does not waive liability that applicable law does not permit Atlas to disclaim.
16. Warranty Disclaimers
16.1 Website. THE WEBSITE AND ITS GENERAL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, ATLAS DISCLAIMS WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL CODE.
16.2 Products. EXCEPT FOR THE LIMITED WARRANTY IN SECTION 12 AND RIGHTS THAT CANNOT BE DISCLAIMED, PRODUCTS ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, ATLAS DISCLAIMS ALL OTHER EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
16.3 No Research Outcome Warranty. ATLAS DOES NOT WARRANT THAT A PRODUCT WILL BE SUITABLE FOR CUSTOMER'S PROTOCOL, PRODUCE A PARTICULAR RESULT, BE COMPATIBLE WITH OTHER MATERIALS OR EQUIPMENT, OR SATISFY A REGULATORY, PUBLICATION, VALIDATION, OR INSTITUTIONAL REQUIREMENT.
16.4 Nonwaivable Rights. Some jurisdictions do not allow certain disclaimers. In those jurisdictions, disclaimers apply only to the maximum extent permitted, and no provision eliminates a right that cannot lawfully be waived.
17. Limitation of Liability
17.1 Excluded Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, ATLAS AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, SUPPLIERS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR COST OF SUBSTITUTE RESEARCH, ARISING FROM OR RELATING TO THE WEBSITE, PRODUCTS, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
17.2 Liability Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF ATLAS AND THE OTHER RELEASED PARTIES FOR CLAIMS ARISING FROM A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO ATLAS FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
17.3 Exclusions from Limitations. The limitations in this Section do not apply to the extent prohibited by law or to liability finally determined to result from Atlas's fraud, willful misconduct, or gross negligence, or to a remedy that cannot lawfully be limited. The limitations also do not reduce Customer's payment obligations or indemnification obligations for unlawful use or transfer.
17.4 Allocation of Risk. The pricing and availability of Products reflect the allocation of risk in these Terms. Each limitation is intended to apply independently and to the maximum extent permitted even if a limited remedy fails of its essential purpose.
18. Indemnification
18.1 Customer Indemnity. To the fullest extent permitted by law, Customer will defend, indemnify, and hold harmless Atlas and its members, managers, officers, employees, contractors, and affiliates from third-party claims, government demands attributable to Customer conduct, liabilities, judgments, losses, and reasonable attorneys' fees arising from or relating to:
Customer's breach of these Terms or purchaser certifications;
Customer's unlawful or unauthorized use, storage, handling, transfer, resale, relabeling, disposal, or diversion of a Product;
human or animal use by Customer or a person who obtained the Product through Customer;
Customer's violation of law or infringement of another person's rights; or
Customer's research protocol, publications, representations, products, or services.
18.2 Limitations. Customer has no obligation to indemnify Atlas for a claim to the extent finally determined to have been caused by Atlas's fraud, willful misconduct, gross negligence, or other liability that cannot lawfully be shifted.
18.3 Procedure. Atlas will provide reasonably prompt notice of an indemnified claim when practicable. Customer may control the defense with counsel reasonably acceptable to Atlas, but may not settle a claim in a manner that admits wrongdoing by Atlas, imposes non-monetary obligations on Atlas, or fails to provide a complete release without Atlas's written consent. Atlas may participate with its own counsel at its own expense, except where Customer fails to provide an adequate defense.
19. Compliance with Laws, Sanctions, and Export Controls
19.1 General Compliance. Each party is responsible for its own compliance with applicable federal, state, local, and foreign laws. Customer is specifically responsible for laws governing acquisition, possession, controlled substances, research chemicals, laboratory safety, environmental disposal, import, export, transport, end use, and downstream transfer.
19.2 Restricted Parties and Destinations. Customer represents that neither Customer nor any beneficial owner, recipient, or end user is a prohibited or sanctioned person and that Products will not be exported, reexported, transferred, or used in violation of U.S. sanctions, export-control laws, or destination-country law.
19.3 Licenses and Permits. Customer is responsible for obtaining any permit, registration, institutional approval, license, import authorization, or other permission required for Customer's activities. Atlas may request supporting documentation and may cancel or suspend performance if compliance is uncertain.
20. Intellectual Property and Feedback
20.1 Ownership. The Website and its text, graphics, logos, images, designs, databases, software, and other content are owned by Atlas or its licensors and protected by intellectual-property laws. No ownership right transfers to Customer.
20.2 Limited License. Atlas grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for lawful evaluation and purchase of Products in accordance with these Terms.
20.3 Restrictions. You may not copy, modify, publish, sell, sublicense, create derivative works from, remove notices from, or commercially exploit Website content except with Atlas's prior written permission or as permitted by law.
20.4 Feedback. If you voluntarily provide suggestions or feedback, you grant Atlas a nonexclusive, worldwide, perpetual, irrevocable, royalty-free right to use it without identifying you, subject to the Privacy Policy and applicable law.
21. Third-Party Services, Links, and Payment Providers
21.1 Third Parties. The Website may rely on or link to third-party hosting, analytics, payment, shipping, verification, laboratory, or other services. Atlas does not control independent third parties and is not responsible for their separate terms, privacy practices, availability, or content, except to the extent Atlas is legally responsible for selecting or supervising them.
21.2 No Endorsement. A link, reference, or integration does not by itself constitute an endorsement. Customer should review applicable third-party terms.
22. Privacy and Electronic Communications
22.1 Privacy. Atlas will process personal information as described in its Privacy Policy and applicable law. Customer must not submit another person's personal information without lawful authority.
22.2 Electronic Records. You consent to receive transactional, legal, safety, recall, account, and order communications electronically at the contact information you provide. Electronic communications satisfy any writing requirement to the extent permitted by law. You are responsible for maintaining a valid email address and the ability to retain electronic records.
22.3 Marketing. Marketing communications, where used, will be handled under applicable law and the choices described in the Privacy Policy. Opting out of marketing does not prevent necessary transactional, legal, recall, or safety communications.
23. Suspension, Termination, and Survival
23.1 Suspension or Termination. Atlas may suspend or terminate an account, cancel unshipped orders, restrict purchases, or block access for suspected breach, fraud, security risk, unlawful conduct, diversion, regulatory concern, or threats to Atlas or others. Atlas will refund canceled paid and unshipped orders when required by law.
23.2 Effect. Termination ends your license to use the Website but does not affect rights or obligations that arose before termination.
23.3 Survival. Sections concerning research-use restrictions, payment, safety, recalls, warranties, disclaimers, liability, indemnity, intellectual property, dispute resolution, and miscellaneous terms survive as necessary to give them effect.
24. Force Majeure
24.1 Excused Delay. Atlas is not liable for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, fire, epidemic, war, terrorism, civil unrest, labor disruption, carrier failure, utility or internet outage, cyberattack, supplier interruption, shortage, government action, import or export restriction, seizure, or change in law, provided Atlas uses commercially reasonable efforts to mitigate the effect.
24.2 Customer Remedies. This Section does not eliminate any legally required cancellation, shipping-delay notice, or refund right. Atlas may cancel affected orders and refund unshipped amounts.
25. Informal Dispute Resolution
25.1 Notice Before Filing. Before initiating arbitration or litigation, the complaining party must send an individualized written notice describing the dispute, relevant order number, requested relief, and contact information. Customer notices must be sent to officialatlaslaboratories@gmail.com with the subject line "Legal Notice." Atlas may send its notice to the email or address associated with Customer's account.
25.2 Good-Faith Period. The parties will attempt in good faith to resolve the dispute for at least thirty (30) days after a complete notice is received. A limitations period will be tolled during that period to the extent permitted by law. This pre-filing process does not prevent either party from seeking temporary emergency relief necessary to preserve rights or prevent immediate harm.
26. Binding Arbitration Agreement and Class-Action Waiver
26.1 Agreement to Arbitrate. Except for matters expressly excluded below, any dispute, claim, or controversy arising out of or relating to the Website, a Product, an order, these Terms, or the relationship between Customer and Atlas will be resolved by final and binding individual arbitration rather than by a judge or jury. This Section is governed by the Federal Arbitration Act.
26.2 Administrator and Rules. Arbitration will be administered by the American Arbitration Association ("AAA") before one neutral arbitrator. If the dispute qualifies as a consumer matter under AAA standards, the AAA Consumer Arbitration Rules and Mediation Procedures will apply; otherwise, the applicable AAA Commercial Arbitration Rules will apply. If AAA declines or is unavailable, the parties will select a comparable administrator, or a court of competent jurisdiction may appoint one.
26.3 Location and Manner. Hearings may be conducted by video, telephone, document submission, or in person as permitted by the applicable rules. Unless consumer law or the applicable rules require another location, an in-person hearing will occur in Hillsborough County, Florida. The arbitrator may permit reasonable, proportionate exchange of nonprivileged information.
26.4 Fees and Remedies. Fees will be allocated under the applicable AAA rules and any controlling law. Atlas will pay amounts the applicable rules require a business to pay. The arbitrator may award on an individual basis any remedy available in court under applicable law, but may not award relief for persons who are not parties to the arbitration except as law requires.
26.5 Excluded Matters. Either party may bring an eligible individual claim in small claims court. Atlas may seek temporary or permanent injunctive relief in court to prevent actual or threatened misuse, unlawful human or animal use, diversion, infringement, data-security harm, or violation of a recall or safety instruction, without waiving arbitration of damages or other issues.
26.6 Class and Representative Action Waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY MAY ASSERT CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF DIFFERENT PERSONS OR PRESIDE OVER A CLASS, COLLECTIVE, COORDINATED, MASS, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE PROCEEDING, EXCEPT WITH THE WRITTEN CONSENT OF ALL PARTIES OR AS NONWAIVABLE LAW REQUIRES.
26.7 Jury-Trial Waiver. FOR ANY DISPUTE THAT PROCEEDS IN COURT, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES TRIAL BY JURY TO THE FULLEST EXTENT PERMITTED BY LAW.
26.8 Thirty-Day Opt-Out. You may opt out of this arbitration agreement, but not the remainder of these Terms, by emailing officialatlaslaboratories@gmail.com within thirty (30) days after the first date you accept these Terms. The email must include your full name, account email, relevant order number if any, and a clear statement that you opt out of arbitration. Opting out will not affect your purchase or result in retaliation. If you timely opt out, disputes will be handled under Section 27.
26.9 Arbitration Severability. If a court determines that the class or representative waiver cannot be enforced for a particular claim and that determination is not subject to further review, only that claim will proceed in court; all other arbitrable claims remain in arbitration. If this result is not permitted under controlling law, the unenforceable portion will be severed to the minimum extent possible.
27. Governing Law and Court Venue
27.1 Governing Law. Except as governed by the Federal Arbitration Act or other controlling federal law, these Terms are governed by Florida law, without applying rules that would require the law of another jurisdiction.
27.2 Venue. For a dispute properly proceeding in court, the parties consent to the exclusive jurisdiction of the state courts located in Hillsborough County, Florida, and the United States District Court with jurisdiction over Hillsborough County, except where applicable consumer law provides a nonwaivable forum right.
28. Changes to These Terms
28.1 Prospective Changes. Atlas may revise these Terms prospectively. The version in effect when Atlas accepts an order generally governs that order. A change will not retroactively alter a dispute that arose before the effective date unless both parties expressly agree or law requires.
28.2 Notice of Material Changes. Atlas will post the revised Terms with a new effective date and will provide additional notice or obtain renewed assent when reasonably appropriate or legally required for a material change. Continued use after legally sufficient notice constitutes acceptance only to the extent permitted by law.
29. Miscellaneous
29.1 Entire Agreement. These Terms and incorporated policies constitute the entire agreement concerning the Website and Products and supersede prior or contemporaneous discussions on those subjects. They do not supersede a separately signed written agreement that expressly states it controls.
29.2 Severability and Reformation. Except as specifically stated in Section 26.9, if a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent or modified to the minimum extent necessary, and the remaining provisions will remain effective.
29.3 No Waiver. Failure to enforce a provision is not a waiver. A waiver must be in a signed writing by the party granting it and applies only to the specific instance stated.
29.4 Assignment. Customer may not assign or transfer these Terms or an account without Atlas's prior written consent. Atlas may assign these Terms in connection with a merger, financing, reorganization, sale of assets, or transfer of the Website or business, subject to applicable law.
29.5 No Third-Party Beneficiaries. Except for persons expressly protected by the warranty, liability, or indemnity provisions, these Terms do not create rights in any third party.
29.6 Interpretation. Headings are for convenience only. "Including" means "including without limitation." Electronic signatures and records may be used. These Terms will not be construed against a party solely because that party drafted them.
30. Contact and Legal Notices
30.1 Customer Support. Questions about orders or these Terms may be directed to officialatlaslaboratories@gmail.com.
30.2 Legal Notices. Formal legal notices to Atlas must be sent to officialatlaslaboratories@gmail.com with the subject line "Legal Notice" and must include sufficient information to identify the sender, account, order, issue, and requested relief. Atlas may designate an additional mailing address on the Website or in a written notice.
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CHECKOUT ACKNOWLEDGMENT By checking the acceptance box and submitting an order, Customer acknowledges that Customer has read, understood, and agreed to these Terms, including the research-use-only restrictions, arbitration agreement, class-action waiver, warranty disclaimers, and limitations of liability. |